Turn your temperature knob (to the desired temperature) by using a flathead (and small) screwdriver. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . use a water softener to slow the buildup. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. Problem 4. Richmond Water Heater How to & Troubleshooting Guide Establish a routine preventative maintenance program and make sure you are following it. To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. JustAnswer-Q&A 5.09K subscribers. Wait 5 minutes to clear out any gas. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. Close the hot water taps and remove or turn off the circulation pump, if any installed. The warranties for the Encore RMTG series are even longer. Rheem also offers a complete line of tankless water heaters, including the Rheem RTGH natural gas condensing tankless water heater and the Rheem RTGH propane condensing tankless water heater. Corporate Office: 1100 Abernathy Road, Suite 1700 Close the valve on the cold-water pipe feeding the water heater. It does not store any personal data. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. Close the valve on the cold-water pipe feeding the water heater. It also has a first-year in-home labor warranty. The standard was intended to enable homeowners to compare the efficiency one water heater to another. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. Definitions of Rheem tankless water heater error codes Rheem fault code 00 - Indicates 1-hour continuous combustion. In addition to having an energy efficiency rating of 0.82 UEF, its ultra-low NOx burner makes this model a green choice. Do not open the inner door of the appliance and try to light the burner by hand. water filter, debris can become trapped in this long path if not stopped by There are several reasons your water heater could fail to ignite. Not sure which product is the right addition to your home? Atlanta, GA 30328, High Efficiency Condensing with Built-In Recirculation, Corporate Office: 1100 Abernathy Road, Suite 1700. The temperature appears on a digital display on the front of the unit. Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. Continue holding down the gas control knob for about 1 minute after the pilot is lit. They are small and compact, wall-hanging, and take up much less space than the tank-type. The pilot burner should be cleaned or replaced in this case. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. link to Why Does My RV Carbon Monoxide Detector Keep Going Off? RMTGH95DVELN-2 Encore RMTGH Condensing Indoor Tankless Water Heater - Best Heavy-Duty. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. In addition, they have low-emission burners to reduce fuel needs, making the models more environmentally friendly and cost effective. water (in contrast with soft water) is water with a high mineral content, and Richmond encore tankless heater stopped working tonight Depending on your tankless water heater's capacity, too many simultaneous hot water applications (such as multiple showers running) can overload your water heater. You will thus need to set the desired water temperature. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. The further your water has to travel from the water heater to Richmond Tankless Water Heaters - hotwatertalk.com If you dont see the tankless water heater problem youre having here, or if you need technical support with your water heater, please visit our help desk to schedule an appointment, or call us at 866-356-1992. Copyright 2004 - Rheem Manufacturing Company All Rights Reserved; Corporate Office: 1100 . Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. This is just about enough for a single sink in a hot climate. Water Connection Location: Bottom. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). of cold water before the temperature slowly climbs back up. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - If you take the matter in your own hands, you run the risk of voiding any applicable warranty. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Some additional features of the 7.0 outdoor model include a digital remote control, the best side-to-side clearance in the industry at inch, and 10 feet of thermostat wire included with the heater. Make sure the cold water supply is sealed and hot water hose connections are tightened. Tankless Mid-Efficiency Water Heaters. water you felt was the trapped water. Extremely energy efficient, it is a great option for replacing a tank water heater, as it will give you hot water on demand for as long as you require it. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Tankless FAQs What is a tankless water heater? Many user and installer-friendly features make the Richmond Encore Tankless the easiest tankless water heater to own. Electric tankless heaters from Richmond are particularly easy to install. Richmond Encore 11 GPM 199,900 BTU Tankless Natural Gas Water Heater Uses indoor air for combustion with flexible venting options up to 100 feet. Troubleshooting any of these will require the manual for your specific water heater. Should maintenance be required, the unit's self- diagnostic system will display a maintenance code, which makes trouble - shooting quick, accurate and less expensive. Having a Tankless Water Heater Problem, But Unsure the Exact Problem? Check and open gas and water valves fully. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. Rinnai models. Establish and follow a routine preventative maintenance program. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . If it goes out, repeat steps 3 to 9. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. Tankless heaters heat water on demand. The Digital Temperature Controller can be mounted in any room. You can set the thermostat has high as 140 degrees Fahrenheit (just like the electric models). If you choose the outdoor model instead, you should note that it has a lower energy efficiency rating of 0.81 UEF which is only a minor difference. This is located near the top of the water heater. It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. Refer to your product manual to make sure the clearance requirements are being met, as installing your water heater too close to other objects can block the air supply and create a fire hazard. Any cold water that you are experiencing in I have a richmond encore tankless water heater model RMTGH95DVN. Press and release the HOTTER button until the desired setting is reached to increase the temperature. The cookie is used to store the user consent for the cookies in the category "Performance". It's expensive to continue to heat and re-heat water when you're not home or not using it. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. How it Works: Richmond Encore Condensing Tankless Water Heaters Even if you dont have the technical background, experience, or skill, you can still understand the issues faced by your unit and then come up with the solution. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. Much like the Rheem water heater, Richmond is very consumer-friendly. Simply set the desired temperature and walk away. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). ON/OFF Dial Control with adjustable digital temperature display. How To Fix: Low gas pressure could also be the cause of the problem. Depress the COOLER button until only the WARM indicator light is lit. It may be set too low. FVIR stands for Flammable Vapor Ignition Resistant. Birds nest, rodents and wasps nest can also block your venting, so be sure to thoroughly examine all vents that are located or lead outside your home. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. Check the vent and/or combustion air-inlet systems for obstructions. hard freeze, now no water comes out of hot Most efficient water heater available with up to $5,000 in lifetime savings and less than 2 year payback*. prevent this, but now that you're aware of the problem, you can avoid jumping Selling to customers throughout the U.S and Canada, Richmond manufacturers a variety of water heaters. The article reviews important features and models. These tanks are built to last with warranties that exceed many from other manufacturers. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. If so, you may need to clean, repair or replace the pilot burner to fix the problem. Once the pilot flame is established, replace the outer door. Troubleshooting Tankless Water Heaters In MINUTES ~ Step By Step Richmond tankless water heaters are designed as gas-powered, condensing, and non-condensing models, offering great innovative features for efficient water heating. Be sure to follow the manufacturer's instructions for flushing your water heater model. you need to keep an eye out for mineral buildup inside your water heater. Allow several gallons to flush through the discharge line to an open drain. Turn on the gas supply and/or increase the inlet gas supply pressure. Richmond Gas Water Heater features a combustion shut-off device. Try to reignite the pilot light. 402K views 7 years ago A highly comprehensive "step by step" video on how a Tankless Water Heater operates, and how to identify the cause of a Tankless Water Heater no hot water flow. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. Check that the ground conductor on the water heater is properly connected. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. For instance, some Richmond heater owners say that their units wont stay on. Unfortunately, there's no way to Turn on the gas and light the pilot (as applicable) or turn on the circuit breaker. We also use third-party cookies that help us analyze and understand how you use this website. Atlanta, GA 30328. Just turn off the water supply valve to slow down the flow. Richmond Tankless Water Heaters Review and Buying Tips Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. And it leads to overtemp that makes the device shut off automatically. If you are not regularly checking your They are small enough to fit almost anywhere in your home. Rheem Tankless Water Heater Error Codes [The Complete Guide] EZ-Link cable connects two tankless units to operate as one - now available for high demand applications. We use cookies to ensure that we give you the best experience on our website. Verify that the wiring to the pressure switch(es) is correct. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. Richmond Tankless Water Heater Troubleshooting The RMTEX-11 is one of the larger point-of-use units in the Essential series, providing 2.68 GPM. Rheem Manufacturing Company You need to make sure that all faucets are closed. Richmond Encore Tankless is about one third the size of a conventional water heater. They are small enough to fit almost anywhere in your home. Product Type: Tankless Water Heater. Turn off all electrical power to the appliance.