Boot your Surface device from the Microsoft Surface Data Eraser USB stick. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. downloading link for few ARM64bit surface pro devices first format the Pendrive with FAT32 format using diskpart command. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. Repurpose a Surface device for a new user. Continue to hold the volume-up button. Any section you choose will open to show you more info. Simply click the Start button. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. While it has been rewarding, I want to move into something more advanced. Archived post. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Select Success. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. copy the folder "usbimage.zip" to desktop You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. I was rightfully called out for Figure 1. Partition to be erased is displayed in Microsoft Surface Data Eraser. mentioning a dead Volvo owner in my last Spark and so there appears to be no Create a Surface Data Eraser drive, and then start the device from that drive. Cannot retrieve contributors at this time. downloading link for few ARM64bit surface pro devices Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. insert USB 4gb pendrive into usb port. You experience the following symptoms on some Surface devices that have the 1TB drive configuration: Diskpart shows two 512 GB drives instead of a single 1 TB drive. I will try the surface data eraser tool and see if it helps. Due to this configuration, you have to target Disk2 or Disk3 instead of Disk0, depending on the device and whether an SD card is present. Complete the Microsoft Surface Data Eraser USB creation process. Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. I'll copy the contents manually over to it and see if I can get it to boot on the Surface to wipe it. Select any of the following sections or select Show all. Does my Surface use removable media to store data? And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. I wish the Failure would tell you what the hell it failed for. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration. Thank you in advance. While one can always use third-party tools to securely erase data before handing over a PC to service or selling off, there is an official tool to securely wipe data from Microsoft Surface devices. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. Prepare a Surface device to be sent for repair. The drive you select will be formatted and any existing data on this drive will be lost. I also tried two different USB drives, both are 16GB drives. Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08 Content: Microsoft Surface Data Eraser (Surface) Content Source: devices/surface/microsoft-surface-data-eraser.md Product: w10 Technology: windows GitHub Login: @Dansimp Microsoft Alias: dansimp Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. also need to make sure that you've turned off secure boot for the Surface Pro 4 or it will never boot from a third party bootable USB or .ISO image. Choose the account you want to sign in with. Windows Explorer shows two 512 GB drives instead of single 1 TB drive. if still you gets problems means. Tap and hold or right-click on the USB drive and choose Format. Tip ]LOG]!> Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. Do not edit this section. For example, if you are using Microsoft Deployment Toolkit, you can change your task sequence "Format and Partition Disk (UEFI)" step to change Disk Number to 2, or change the Disk Number to3if a SD Card is present. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Just fails after 5% bar, devices/surface/microsoft-surface-data-eraser.md, https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser, https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, https://github.com/notifications/unsubscribe-auth/A7HLH7T73IZFJES45XR455DXCU5F7ANCNFSM4HZO5FEQ, Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08. Just don't want to waste hours trying to format this Surface Go tablet to send it in for repair. Filed Under: Windows 10 Tagged: Bootable USB, Surface. No need to physically destroy the storage unless you have some high compliance requirement that demands it. b. Select any of the following sections or select Show all. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool. [!TIP] Repurpose a Surface device for a new user. Storage spaces drives are virtual, so they are listed after physical drives. Microsoft Surface Data Eraser enables you to wipe stored data from your Surface device directly from a USB stick. Surface Device that has a 1TB drive configuration shows two drives To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Select X to close Microsoft Surface Data Eraser. Decommission a Surface device from corporate or organizational use. to your account. Wiping the drive of MS Surface before disposal : r/sysadmin - Reddit Begin the Microsoft Surface Data Eraser tool. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Select Success. It will be reasonably up to date with drivers and such so the install will be easier and much faster. Step 2:Next, you need to prepare the Surface device to boot from USB. After clicking the Download button, you will see a page where you can select the tool that you want to download. You must accept the license terms to continue. [!TIP] oc One of my customers reported that someone took over his computer, was moving the mouse, closing windows, etc. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. By clicking Sign up for GitHub, you agree to our terms of service and select partition 1 [!NOTE] This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Odeslat a . The UEFI BIOS will also show the boot order. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Begin the Microsoft Surface Data Eraser tool"::: This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. Complete the Microsoft Surface Data Eraser USB creation process. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. and rerty it. @jaxne we will close this issue. Booting the Microsoft Surface Data Eraser USB stick. Reimage devices containing sensitive data. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. There are also tools like Partition Wizard Bootable CD/USB to partition and delete data from unbootable PCs. Step 2: Connect a USB flash drive that you want to use as a bootable USB to delete data from the Surface device. Multiple Surface Pro 4 Not booting to Microsoft Surface Data Eraser Repurpose a Surface device for a new user. You must accept the license terms to continue. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. ]LOG]!>. You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. [!TIP] Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 Figure 6. Already on GitHub? Surface pro 4 can't find it's own hard drive - Microsoft Community I want to monitor motherboard temperature. Then your Surface is sent back to the service center technician to have the data removed. Download Microsoft Surface Data Eraser - MajorGeeks Surface Pro 7 Surface Laptop 3 Cause This issue occurs because some Surface devices that have 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Securely Wiping a Microsoft Surface using the Microsoft Surface Data Eraser To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, @DanRev0519 . Welcome to the Snap! Microsoft Surface Data Eraser - Github Sign in Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start. https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, for older devices 2020 year and earlier onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, @Syson032 , reply to me , iso file is worked or not. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? d. Release the Volume Down button. I will try this as soon as I am home. Figure 5. Select Continue. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Shut down your Surface and wait about 10 seconds to be sure it is off. For more information, please see our @jaxne : There is a chance that the downloaded file itself could be damaged or that the extraction process failed due to a read/write error (out of space or virtual memory). @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. "We couldn't find any drives. See Recovery options in Windows 10 for more information. Data that is stored on the Surface device's internal storage is erased at the Microsoft Service Center when the Surface device is repaired. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] The recovery image requires a working surface to create the image, and it also fails to install the OS when tested. Confirm USB drive of at least 4 GB is connected. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. I was able to run Surface Data Eraser per MS support, but it failed to locate the drive as well. Turn off your Surface. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Release the button once the UEFI screen appears. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. See Recovery options in Windows 10 for more information. For more info, see Prepare your Surface Duo for service. Bonus Flashback: April 28, 1998: Spacelab astronauts wake up to "Take a Chance on Me" by Abba (Read more Last Spark of the month. A tag already exists with the provided branch name. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. The BMR image can be downloaded and installed, or a custom image can be deployed.

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