Please try a different card. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. The Transaction has already been Refunded. Enter your new email address and select Continue. If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. Well I have following entries in my web config for SagePay Integration in an ASP.net MVC project. 3DSecure not working in testing environment #47 - Github This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. Success! For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. The CardStart date that has been entered is not a valid month and year combination. Make sure you've entered your details correctly as we'll use this email address to get in touch with you. No further action required. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. The result associated with each transaction appears on all PayPal Manager detail reports. Please check and retry. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. You will need to ensure that the start date selected is not later than the current date. Authentication credentials are missing or incorrect. The VendorTxCode should contain your unique reference identifier for your transaction. invalid_request: This error occurs when a required parameter is missing, invalid or provided more than once. Please use mobile device to refund transaction. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. The request was unsuccessful. One or more of the specified already exists for the merchant number/currency combination. If you attempt to refund in another different currency to the original payment then you will receive this system message. Check the content of the field you passed to ensure the e-mail address is valid. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. This field should only contain alphanumeric characters and must be 100 characters or less. This Authorise would exceed 115% of the value of the original transaction. Provided vendor name does not exist in the system. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. We also return to you the 2 digit Decline Code from the bank. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. For more information please refer to the protocol guides. Unable to find the transaction for the or supplied. A transaction is unable to be registered without this information. element either not found, or present more than once. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). If the monitor page is showing everything normal please contact Sage Pay directly. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. The ReleaseAmount larger the original amount. The supplied is not available on any merchant accounts associated with this vendor account. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. Please refine the search. You will need to check your code to ensure that the field is sending the correct code. Please ensure that you only ever use a fully qualified URL. Original transaction was not a billing agreement. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. The request to Cancel an Authenticated transaction was successful. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. Available 24/7. The Authorisation has been declined by the bank. If total energies differ across different software, how do I decide which software to use? You will need to use a different card if you wish to proceed with the transaction. Incorrect Percentage value entered. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. The card type field contain a value which specifies the card that is being sent to us. Clear the response buffer to remove any header code, comments or HTML. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. This only occurs if there are problems with your POSTing component. You cannot execute the specified command without administrative privileges. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. All VendorTxCodes must be unique. 2000 : NOTAUTHED : The Authorisation was Declined by the bank. Please ensure that you only use a fully qualified URL. Any other values that are passed will result in this error message. 2 User on Card Selection page. The value, if supplied, should contain either 0, 1, 2 or 3. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. Handling the 3D Secure authentication response from the ACS Related Pages Overview The Transaction was Registered Successfully with Sage Pay. The Authorisation has been rejected by the Vendor due to insufficient authentication. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. The expiry date of the card that you have entered on the payment pages is in the past. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. Cannot retrieve contributors at this time. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001 Can anyone see what I am doing wrong. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. The following currency code(s) are either not valid or not supported:. You will find the corresponding transaction status in the status field of the getTransactionDetail response. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. This is a required field and needs to be sent with every transaction you register with Sage Pay. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. Find centralized, trusted content and collaborate around the technologies you use most. The Card Range not supported by the system. The PhoneID is not registered to any vendor account. The supplied is not available on any merchant accounts associated with this vendor account. Transaction is not allowed without 3D secure authentication. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). and cannot be the same. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. Thanks for contributing an answer to Stack Overflow! You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. A tag already exists with the provided branch name. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. You failed 3D-Authentication. If you are providing a value which has more that 10 characters then you will receive this system message. Fraud screen detail does not exist for this transaction. The Authorisation process failed, due to an internal server error. You will need to check the URL to which you are attempting to send your POST to. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. NOTAUTHED 3DSecureStatus. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. You will need to try a different card type. How a top-ranked engineering school reimagined CS curriculum (Ep. You will need to check you code and correct one or the other field to fix this problem. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. An active transaction with this VendorTxCode has been found but the Currency is different. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). The Cardholder Name contains invalid characters. This URL must be http:// or https:// and be no more than 255 characters in length. An active transaction with this VendorTxCode has been found but the TxType is different. ##### tag either not required for this command or XML structure is incorrect. Interpreting non-statistically significant results: Do we have "no evidence" or "insufficient evidence" to reject the null? Either an INVALID or MALFORMED response was returned. The BillingAgreement flag is invalid. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. Refunds are not allowed for this payment type. User authentication failed due to invalid authentication values. or element either not found, or present more than once. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. Unable complete transaction due to resubmission of authorisation request by client. A valid ##### value is required, this should be either ##### or #####. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. You can only RELEASE or ABORT a DEFERRED transaction. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. ATTEMPTONLY StatusDetail. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. SecurityKey - Only present if Status is OK. To register the initial transaction, you post to Sage Pay via the Transaction Registration URL (A1). All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. Please ensure that you only use a fully qualified URL. Your system should be storing this information and be retrieving it from your database when performing the above actions. You will receive this error if you send an AccountType that your Sage Pay account does not support. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. The request was unsuccessful to the server being down or overloaded. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The Billing Surname contains invalid characters. You may need to zero pad your subnet mask so that each number block contains three digits. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. https://www.nuget.org/packages/Joe.Opayo.Admin.Api.Client/1.1.0. Has the Melford Hall manuscript poem "Whoso terms love a fire" been attributed to any poetDonne, Roe, or other? Currency fields should contain 3-letter ISO 4217 codes e.g. Please ensure that you only ever use a fully qualified URL. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. This is a standard HTTP Error. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. No further action needed. If you are providing a value which has more that 200 characters then you will receive this system message. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. I am busy with implementing payments using Sage Pay direct protocol 3.0 (4,0 unavailable yet as I understand) . The Sage Pay Server is expecting "Status=" to be the first characters in the response. When interacting with a SagePay gateway to run transactions, there are some gateway specific fields you can specify when making a purchase or authorize call.. SagePay allows you to specify an optional gift_aid_payment field to indicate that the payment is a Gift Aid charitable donation and the customer has agreed to donate the tax. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. Submit the transaction request Step 2. The Authorisation process timed-out. can not be less than 8 characters. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. If you have received this system message, it is likely that you are incorrectly supplied the Start date. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Please contact support to re-enable this functionality. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. The Card registration has been successful in exchange for a token. Configure the Settings - SagePay Form. You will need to enter the CV2 or card security code on the payment pages in order to continue. Cannot authorise this card. Payment with authorize.net gives error User authentication failed due Please contact support@sagepay.com if you need this reset. The network connection to the bank is currently unavailable. Cannot create the new user. Check the format of your request message. to fix issue with successful transaction when 3DSecure failed we should apply rule Perform the 3D secure authentication for price range like 0.1 - 1000 for example - Eldar. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. You have entered an incorrect value for the card security code which is invalid. The TxType requested is not supported on this account. 1850 20 21 20 IE Sales Questions. The Card Range requires 3D-Authentication, its not supported by the vendor. This is a notification system message to inform you that the transaction was cancelled by the customer. If a card StartDate value of 1509 was passed this would generate this error code. RESULT Values for Transaction Declines or Errors An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. A valid