Please download the PDF to view it: Download PDF. Schmidt National Law Group, 9191 Towne Centre Dr, #510 San Diego, CA 92122, (800) 631-5656. topclassactions.com. But the reality is you are luck to cover your gas and car usage costs. It looks very unprofessional, and there is no fix to this issue despite the fact we spent thousands of dollars! I worked for the company for a little under 3 weeks as an installer . This post is a few years old, so I'm not sure. Good luck with your project with No-Closet by No-Design! Date of experience: January 11, 2023. I just went through hell and waited 3 months to have my closets installed incorrectly. California - THANK YOU FOR ALL YOUR REVIEWS! Also, I was supposed to have 2 years to pay it off, interest free, per the sales rep. Reach out to me I may take them to court. The installers for that job were awesome. The "installer/repair tech" just left after arriving at 5:10p (12-4p window is a joke) and finding that today, on the 4th service call for mismeasured and mis-cut file drawers, they were STILL wrong. I thought I ordered ":custom" closets, especially for the price, but what I got was not wood, not pre-fabricated, why did they take measurements when the installer cuts all boards on sight? Can you tell me exactly how I mistreated the installers?" 5. I also had them give me a quote in December and decided I didnt want to do them until the spring. The molding on the closet was not ordered and after a month of waiting for a date to add the molding, Lynda my designer advised it was never add to the original order. And since she couldn't answer my question, she said: "I withdraw what I said." That was when she accused me of being rude, which BTW has become a common defense strategy used by customer agents when they have no valid excuse for their incompetence and inefficiency. We stupidity put a 50% deposit down and didn't review their company first, so we can't get that back, but these people will not be receiving ANYMORE money from us! Supposed to be 15" wide. Spoke with Mike several times regarding the problem and when his workman arrived, he basically told him(via speakerphone) that the company was not going to remove the inferior product and that it was not their problem but mine. These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the original price. This was the WORST company to deal with bar none! We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. June 9th to be exact. The day before of the scheduled installation I called them since I had not received any call from them. Not to mention there fictitious sale they suck you in with and the large deposit youll never see again. BUYER BEWARE! This is a video about my experience with closet by design. So, my shelves are 8 inches shorter, and my cubbies had to be 10 x 10 instead of the 12 x 12 I was to have. Today is Wed. Sept 9th and I have not heard from them AT ALL. Feb 26, 2016 5:26 pm EST. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. His friend told him to tape up like color wires and the power should go back on. This comment was posted by a verified customer. A Closet Factory dealer will fulfill your order and complete your project, ensuring your satisfaction through the entire process. Shop closetsbydesign.com and enjoy your savings of February, 2023 now! The receptionist told me that "she was going to call me right at that moment". A new lawsuit claims Amazon is breaking California law by selling products containing donkey meat. YEP ! I was told it would be in the next day. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. We called to see a time and they said they will let us know. Call Closet by Design 1-800-500-9210 Let's Get Started. When the closets got installed, the installer had to get a filler piece made to get the . I said they could take off the PLATE. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. According to the case, the defendants Closets by Design, Inc. and CBD Franchising, Inc. perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. Closets By Design has an overall rating of 3.0 out of 5, based on over 275 reviews left anonymously by employees. Thanks ~, This is not a professional company; please dont be deceived by the pictures! Dont spend much time at the office but will be called in to drive there for things that a simple 5 min phone could solve. Depending on the airport, advertised fares may be out of reach. Generally, closets by design are not too expensive. The proposed Class is represented by John T. Jasnoch, Joseph Pettigrew, and Thomas K. Boardman of Scott + Scott Attorneys at Law LLP. Fake invoice scam targets business owners. All business will get complaints. I called the office and told them I would not pay the balance of the 2nd room until all the panels were in and it was being installed, but I would pay for the one they were working on that day. Yes, he had put up the panel over the live wires in the wall. I feel sorry for the poor woman who answers the phone. Did this cleaning lady clean your whole house? Will see if they rectify their wrong. The one guy called a friend of his on how to get the power back and finally after an hour of confusion the power is back in my duaghter's room, but I don't trust their inept electrical knowledge so I have to call an electrician to make sure my house won't burn down. On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). 40% of employees would recommend working at Closets By Design to a friend and 36% have a positive outlook for the business. I had angry customers call me because the installations were not right. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729. Who's crazy enough to start this website? On 05/03/2019 Knut Grevle filed an Other lawsuit against Closets By Design, Inc. Design was good but the product itself looks cheap as crap! The cabinets are beautiful but it has taken three different attempts to get the correct cabinet doors on. And I responded, "You bet I am. Closets By Design is a family owned & operated business. I thought they did a fabulous job, and it still looks great to this day! Closet by design has been a nightmare to work with since we set a date for installation. I am confident they will do soI'm ready to delete this entire comment, I just can't figure out howWhen I do this entire complaint will disappear. It was quite expensive and poorly designed. They are the worst of the worst! You will just get a poor product at a very high cost. We have spoken to Lynda who obviously did not comprehend what I want for day one. How those businesses take care of those complaints is what separates good businesses from the rest. Like my Mother always says " you get what you pay for" and the advertising in Valupak should have been my first clue that this would be a disaster! Closets By Design is the leading manufacturer of Home Organization products. They do not stand behind their product because it is garbage, which is why you have to sign the contract and pay 1/2 up front before you can even see the finished product. This is when the situation started escalating and, out of the blue, she accused me of taking it on the installers. On 5-17-21, two installers fro Closets by Design arrived and stated the changes made by Design Manager Jose Acricega would not work, and they would be unable to complete the installation as agreed upon. Kelly L. 0. Everyday Collection. The family of a woman killed in a Saskatoon nightclub fight in November has launched a $1-million lawsuit based, in part, on a graphic video of her death being shared widely on social media. The "designer" came out and I specifically told her I did not want a portion of the closet behind the radiator, and I wanted the panels on the wall. Today was supposed to be the final piece which is a hamper and they even got that wrong. The lawsuit claims though the defendants have continuously offered 40-percent-off and $200-off coupons on their website since at least 2015, they have never sold their home organizer systems for the reference prices listed in advertising. There were so many other spots that we had missed hence we had to get a cleaner to clean the place. Closet by design turned the customer-is-always-right policy into the customer is always wrong, and when we, closet by design, wrong a customer, we should get into the offense and treat them with arrogance, total disrespect, and negligence. Closets; Closet Modules; Closet Kits; About Our Closet Systems . So once again I have to wait for another panel to come in so the job can be finished. I was given an install date of 10/07/2022. So I have cabinets that are not flush with the wall, and the drawers that cost over $70 a piece were damaged during the install. What ever happened to pleasing the paying customer, and I paid really good money for their service and product! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No wonder they have alias names. administrator or law firm. They are super pricy, unprofessional and quality is very very poor. THE QUALITY AND WORKMANSHIP IS NOT WORTH THEIR HIGH PRICE TAG! Would you do business with a company like this? I paid a heavy price for a There quality of work is so bad that it's not even 3 months and my cabinets are falling off. drug injury lawsuits and product liability lawsuits. . Frankly, it was 2 closets. So yes that date was available (of course) when i called as directed 2 weeks prior to they actually laughed when i gave them my Job number. The lawsuit alleges that defendants . 2) The salesperson is pushy and will make a fake call to the manager to get you a lower price; its just a gimmick to convince you. DON'T DO IT! Founded in 2003, Waterstone operates out of offices in Chicago and San Francisco . This review was chosen algorithmically as the most valued customer feedback. The Avera system goes for the built-in look with its premium materials and includes amenity components like optional LED lighting. Elizabeth Webster and Alexander Burckle are suing the tour company, Sail Maui, over the incident, which they say occurred in . I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. Claim it and get a lot of features. Based on the pictures that you originally showed me, It is hard to believe that anything other than spot cleaning was necessary. Well I have emailed the designer several times with the same response, Oh I thought that this problem was fixed weeks ago. The Supervisor Mike was supposed to verify if the demo fees were removed as well and he never called me back. Maggie told me to send an email asking for a full refund, which I completed and sent on 5-27-21. Lawyers for Trump say they can't . (not laughing) They first off pulled one of the electric boxes out of the wall and just wrapped the wires up and stuck them back into the wall, no connecting or taping the wires. The guys that installed them were thorough, kind, considerate with my home and did a great job adjusting to my crooked 70 year old closets. The VP Alex Jivalagian is evil and Maryann Machado, our customer service rep was ONLY out for a COMMISSION. The stage thing is my cabinet is empty. They are the biggest scam! I told him there was an overhead light in the room that the switch was by the door. Their complaint, which Insider has obtained, alleges that Huntington Reproductive Center, which was founded in 1988, and its in-house . 115 Howden Rd Toronto ON M1R 3C7. When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. Paid thousands of dollars for a new master closet. After he left, I looked out in my garage he left all the old parts, did not dispose of them. Useful. Appropriately, this meritless lawsuit was dismissed without any settlement shortly after it was filed and prior to the time any response was required once the Plaintiffs lawyers were advised of the meritless nature of the complaint. After several more attempts to talk to somebody responsible I finally desisted from my efforts. Discounts on Closets by Design Home Organizer Systems, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. Zero integrity. They are supposed to be trained in two weeks time for closet design and financing. At your earliest convenience, call 763-519-1171 so that can assist with any outstanding issues you may have. I even repeated that to the bank rep that extended the credit on the recorded line and they agreed. Accordingly, the reference price and the supposed sale based on the reference price are deceptive and misleading to reasonable consumers, the complaint reads. The closets are perfect; tons of space for hanging and deep shelves for storage. Heriberto, Miami. I am dealing with the shitstorm right now. I think it should be illeagle to promise pay when reality is no pay. Thank you. She sent a few angry text message when I didn't get back to her for a week. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the "original" price. they ensure that the entire money is paid first before they could start the work on the delivery date and that should tell a lot! I got the closets installed, and I am very disappointed in how they carried out this task: Actions does not process claims and we cannot advise you on the First the rep that measured did it wrong, I ended up with 8" having to be cut off 2 shelves, and my 8 cubbie holes that were supposed to be 12X12 had to be 10X10. At this point Im considering doing a joint case with the many people they have screwed over. photos. 4. I hired Closets by Design to overhaul my garage. They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. I have contacted the company many times to ask for a refund of the $313 that it cost to get the electrician here and to repair the mess. They do not belong in business. Any sudgestion ? I called the customer services manager (Jennifer) the next day and her response, in her exact words, to these issues, so, what do you want from us? She was very rude and then never followed up. My bedroom closet we installed the end of July 2017 not to my original specifications. You can then Follow the article above, and get notified immediately when we post updates! Well I wish I had done my homework and reviewed all of these complaints before signing on with this company. In the middle of BBB and consumer affairs review. I gave them 30 days advanced notice for cancelling order, and they refused, they kept my money. Overall a fun job. At the time, I had made other quotes with other prominent companies in the closet segment, to name one, Home Depot. I am on a campaign. I called made appointment received a confirmation for day and time requested. We design storage systems to completely elevate your home. The designer was a joke but was able to shimmy my hubby for money down to keep the prices! I read the comments and took them into consideration but made my own judgment. Maximise storage. Part way through they let me know there was another measuring problem in the 2nd room. The cabinets do not clear the washer, so every time I open the top loading washer, it hits the cabinets. Closets by Design At Closets by Design, we design, build and install custom closets, garage cabinets, home offices, pantries and more. We had an argument and she started talking over me with such an arrogant tone. They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes.

Carjacking In Philadelphia Yesterday, Articles C