So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? No. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). This was enough to scare us away. Can any body help me? Palmera Vacation Club ranks 198 of 1943 in Real Estate category. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Our ETA was just after 5, so I wanted to call in. One thing I have now witnesses and everything was recorded just last year before COVID 19. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. What is the cost??? Location. Perhaps, the finest resort community along the Atlantic Coastline. Share. Someone's going to jail and it isn't me. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. You can call member services, leave messages and never get a call back. RCI, LLC is not responsible for any activities or services provided third party providers. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. After purchasing, I was told to just click Book Me and schedule my trip. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Some systems only allow USPS. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Already have an account? Write reviews, ask and respond to questions, No. We paid cash, so we don't have that leverage. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. I was puzzled by this statement. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. get quotes and more. RCI, LLC. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Our records indicate the company failed to respond to the one complaint brought to its attention. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. as it is a completely free way to help other owners find TUG on the internet! Please visit RCI.com for details. The trading power we were supposed to have with RCI was incorrect. The Palmera membership also included a Quest Vacation Club membership. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. After about another hour, I finally got through to the right person. He didn't listen to anything we said at all. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. No. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Write reviews, ask and respond to questions, He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. get quotes and more. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. We were lucky and did not fall for their lies (in 2011). Your contribution should be yours. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Please let me know about a class action lawsuit against Palmera if one exists. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. BBB is here to help. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. VSI the company that supposedly sells your previous timeshare is also irreputable. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. No response. We returned You May Like: What Is The Cheapest Caribbean Vacation. Had enough of Palmera. Click here to explore the Palmera Portfolio. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. All we ask is that you follow a few simple guidelines. ST-26552. Seller of Travel Reg. ComplaintsBoard.com is a leading complaint resolution website on the Internet. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Who do I contact? Each unit is professionally decorated and refurbished every year. This complaint was posted by a verified customer. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Other restrictions may apply. We told him flat-out during the tour that we are not interested. Do we have any recourse to either go back to original rules when we joined or get out of contract? In Share your photos and videos with others to prove the truth of your words. Box 7602, Hilton Head Island, SC 29938. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. You must log in or register to reply here. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. I called in late November and was told that my dates were not open to call again in January. A lot of robocalls are currently making this pitch. Payment . He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. to the resort just about 1 year later and went to the sales office Judging by everything I'm reading, nothing has changed and they are still lying. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Claim it and get a lot of features. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Looking for Palmera Vacation Club Login? Theres a lot of noise out there. Well guide you through the process. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". No: TAR-6309. All content should be genuine and unique to the guest. legally cancel the contract. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? We stayed at the Island Links and attended a timeshare presentation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To use our mobile site, please enable JavaScript. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Should I contact the finance company as well to let them know we have canceled the contract? Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Not to mention, timeshare resale scams can target owners in need of relief. Nothing has been done and calling makes it clear no one cares. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Copyright 2020 Business Consumer Alliance All Rights Reserved. Time Shares. Now I have 2! The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. membership takes 45 days to activate, 15 days after you can I am old and cannot afford to pay for this time share. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. My dad had this happen and he called them and said he was not paying anothe dime. What is Palmera Vacation Club's Instagram? All-Inclusive resorts may charge a mandatory all-inclusive fee. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Vacation Club. And we prefer to vacation by ourselves instead of as a group. This allows us to verify that our reviews come from real guests like you. It may not display this or other websites correctly. We were still not interested. Book by 8/15 for travel through 12/15/22. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. There are no exact matches available. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? I just feel so bad for all of the people that get swindled by vultures like these. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Palmera is deducting $295 out of my checking account a month. They also verbally guaranteed us that With the average cost of a timeshare, you will have already made up what you paid for and more! The price level of this organization is high according to consumer reviews. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Cancel.We want out of Palmera. They lie right to your face and then remind you that nothing they say is legally binding! From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Hawaii Seller of Travel Reg. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Theres nothing worse than a cramped hotel room and lack of personal space. The complaint has been investigated and resolved to the customers satisfaction. This offer only applies to new reservations. We put down $1200 on our credit card and signed the financing paperwork for the rest. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Don't have an account? You are using an out of date browser. Desired outcome: Nothing that the salesman presented to us was Everything you need for a luxurious relaxing vacation. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. I've had my bank account since 1975 and want to keep it. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Palmera Vacation Club Company. Offer void where prohibited by law. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Most real companies would take the time..will see where it goes. Like a free stay and Hilton money? One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Washington Seller of Travel Reg. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. The guy then became upset and challenged us why we could base our decision based on something online. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives I am still suffering with cancer issues and cannot pay my medical bills. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. The first thing you should do before searching for rental homes is decide on an ideal budget. Read full review of Palmera Vacation Club. All of the one star reviews that you read are TRUE. To learn more, check out our blog What is a Timeshare and How Does it Work? Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. (free membership giveaway for every 50 subscribers!). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Is this your company? Read Also: Sale Of Vacation Rental Property. It has been over 9 months. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Fla. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Hang onto your paperwork. Other restrictions may apply. Does anyone else have experience with this and any advice? Hopefully the refund will post in a couple days! A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. With points, you have the utmost flexibility with booking trips where and when you want. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Registration as a Seller of Travel does not constitute approval by the State of California. RCI members must redeem this exchange offer through the contact center. So they could either buy it back or he'd just quit making payments, so they let him out of it. These vacations are limited. Initial Palmera Vacation Club complaints should be directed to their team directly. A timeshare is not what you may think it is. Need to find a different location? It's clear there is no intention of honoring that. Regards, They lied about what the points would get us. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. All rights reserved. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Etc. Desired outcome: We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. BBB Business Profiles may not be reproduced for sales or promotional purposes. Of course, this was not mentioned. Others, however, pose a big financial risk. Proudly SupportsTimeshare.com. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Desired outcome: The letter I sent via fedex was received by someone at PCV this morning. After checking in we were paired up with the salesman. Seller of Travel Reg. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. $12,000. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. They promised it would be sold in 3. He seemed very nice and personable at first. The letter is already in transit via FedEx to PCV. We wouldn't budge. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Theyre selling pie in the sky, and Marie Callender is better at making pies. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members.

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