We always try our best to do our job well and your kind words make it all worthwhile. Our team will be in touch ASAP. We'd like to turn this around and resolve your issue ASAP. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. However, we'd like to learn more about your situation and what exactly happened. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Hi Shelly,Thank you for taking the time to write a review about your experience. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. so i contacted pay activ due to some account issues. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Hi Annisia,Thank you for your feedback. Its an app that people can use just like a regular wallet to store their card details and information. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. We always try our best to do our job well, and your kind words make it all worthwhile. Companies can ask for reviews via automatic invitations. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Hi Elizabeth,Thank you for taking the time to write a review about your experience. 2023 Trustpilot, Inc. All rights reserved. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. However, there are very few additional fees. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Payactiv costs nothing to the employer. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. If your employer partners with Payactiv, youre automatically eligible to use this service. How many times can you use PayActiv in a pay period? Agent assisted me and resolved my issues very quickly. Join over 2+ Million people and put yourself ahead. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. We always try our best to do our job well, and your kind words make it all worthwhile. World's #1 Fraud. Easy, free, instant mobile payments. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. This makes it one of the few cash advance providers that doesnt require a bank account. We always try our best to do our job well and your kind words make it all worthwhile. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Money is available immediately. One of our representatives will be reaching out to you shortly to assist you. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. We'd like to turn this around and resolve your issue ASAP. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. These offers do not represent all deposit accounts available. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Fixed my problem, no hesitation! Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Yes. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Love you Davis M! The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. banks. A team member will be in touch ASAP. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Mr. Davis worked very hard to help me and work with his supervisor. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Get connected with multiple lenders you might qualify with even if you have bad credit. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. . However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Articulate , very informative , and patient. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. In terms of security, no app is 100% secure. PayActiv is not a credit card or a payday loan company. Learn more about Apollo.io Create a free account No credit card. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. There are no monthly maintenance fees to have a PayActiv account and no activation fees. Read our full review or get our 30-second take. The app is high-rated on the App Store and Google Play store. We always try our best to do our job well, and your kind words make it all worthwhile. You can apply for a Payactiv account online. Finder.com LLC. Please try again later. Anyone can write a Trustpilot review. This is the absolute worst app!! Hi there,We sincerely apologize for your negative experience. Otherwise, you could pay as much as $5 per month. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. Ray M. made it so easy to get set up where i can have access to my wages. In terms of security, no app is 100% secure. Here are 8 tips for writing great reviews. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Hi Angelica,We sincerely apologize for your negative experience. Payactiv is a life saver! It takes a holistic approach to improving financial wellness and employee satisfaction. Otherwise, read on! We always try our best to do our job well and your kind words make it all worthwhile. No commitment. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If your employer does not use PayActiv, you may be better off with a different option. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. You can make up to three cash advance transactions per pay period. Workers don't need permission to access earnings prior to payday. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Their customer support team is available via live chat and call 24/7.. Shop Pay is an innovative payment solution developed by Shopify. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. Hi Bella,Thank you for taking the time to write a review about your experience. :). Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Editorial Note: This content is not provided by PayActive, Empower or Dave. :). Another 10 to reply with copy and pasted questions, all of which were already addressed. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. They provide their employees lunch and a nice work atmosphere. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. App Store is a service mark of Apple Inc. You can click on the 'unsubscribe' link in the email at anytime. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. Heres how Payactiv compares to Earnin, another popular cash advance app. Its also one of the few cash advance apps Ive reviewed that offers cash advances. 243 total. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. He kept his word n stayed on contact with me. Hi Connor,Thank you for taking the time to write a review about your experience. Have a blessed day. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. In 2020, Payactiv released a short film titled, "We Heard You." Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? We may receive payment from our affiliates for featured placement of their products or services. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Hey! Replies to negative reviews in < 24 hours. Hi Loretta,We're glad that we could help you resolve your issue. Run! We're working on your case. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. However we may earn a small fee if you click on vendor links on this page. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. :). Find out how we combat fake reviews. Thank you again! The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. m was so helpful he updated my ewa hours so I could handle all my business. I appreciate her help please give her a raise . Comes with the option to change your due date so you wont fall behind on repayments. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. The platform has collectively provided employees with $5B+ in earned wage access. Daily pay is a really good app way better then this crap they call an app. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. Like I said, I do want to thank him again for this. My kids are sick and I'm a single mother who needed to get them to the hospital. Have a blessed day. I hate my job use this company. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. New York, NY, 10016. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Learn more at www.payactiv.com. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Have a wonderful day ahead! Have a blessed day. Your earnings, spending and savings with you in control. Hi Clechelle,We sincerely apologize for your negative experience. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Just send an email to support@payactiv.com. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. How likely would you be to recommend finder to a friend or colleague? Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? You can receive a cash advance of up to 50% of a day's pay. eToro Review 2023: Is It the Right Trading Platform for You? Have a blessed day. Get what youve already earned, right now, to pay bills or buy what you need. Talk with a financial professional if you're not sure. Compare OrbisPay vs. Payactiv using this comparison chart. It goes against our guidelines to offer incentives for reviews. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. Have a blessed day. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. I was extremely frustrated before calling and speaking with Ava. We update our data regularly, but information can change between updates. But a small percentage of users didn't have a seamless experience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We're available 24/7/365. Money accessed through PayActiv will show as a deduction on your next paycheck. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. :), I cannot say enough about Devon and Grace. Payactiv Review. It's been another month and Payactiv card still isn't working. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? One of our representatives will be reaching out to you shortly to assist you. We always try our best to do our job well and your kind words make it all worthwhile. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Dave charges a $1 per month membership fee, which is much lower than Empower. Carefully review your finances and the loan cost to make sure it fits your budget. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Find out who should really be using Kraken and who might be in over their heads. Hi Bill, sincerest apologies for the inconvenience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. 5000+ G2 reviews. 1 Standard rates for data and messaging may apply from your wireless provider. He knows how to do his job and seems to care about it and the customers he's helping. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Hi Hadar,We sincerely apologize for the inconvenience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Yes, its legit. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. When comparing offers or services, verify relevant information with the institution or provider's site. There was an unknown error. Credit Karma is a registered trademark of Credit Karma, LLC. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App.