A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. If that is the case, Depop has a process and form that you can follow and fill out. I am a bot, and this action was performed automatically. It should have no effect on the deliverability of your packages. Starting a business can often be expensive. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. It focuses on music, fashion, art mental health, and sustainability, Short said. Depop limited fee. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. why did I get charged different payment fees? This content may be old or outdated. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. Is it likely that I'll win my money back without the screenshots attached? Make sure the email on your Paypal account and your Depop account match. The person paid via goods as PayPal took a percentage. Hone your style, and your audience will find you. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). They are entrepreneurs, pushing fashion forward in so many different ways. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Now, you can list as many products as you want. Both in the U.S. and both depop payments. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Sep-28-2020 08:55 PM. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. 2023 BBC. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Read Next: How to Ship on Your Own on Depop. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. It was too good an opportunity to pass up. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. Selling your items on Depop is a simple process. And what is depop limited? One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. 2. By browsing this website, you consent to the use of cookies. Find out more about how we use your personal data in our privacy policy and cookie policy. In all cases, the fraudsters demanded to be paid directly, rather than through the app. If you, as the seller, agree to the refund, then you will give the refund to the customer. As a seller, you must update your account that you are shipping with Depop to qualify. I definitely sent the payment through depop instant pay as goods/services thank god! Well Damn lol. We'll just need you to confirm: The email address linked to your Depop account. Paypal can hold your funds for up to 21 days. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Wow that sounds extra af for no reason. Alternatively, don't price too high either because it can also dissuade customers from buying your product. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. The depop limited charge just reoccurred the next day and it went through. Really confused how this can happen. All purchases through Depop are covered by Buyer Protection. When finished, tap on Post listing. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. Ah I see. I did so by accident, used my own money to ship, and I was charged. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Theyre either thrifted, fast fashion, or from independent designers. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. 1. Options. And my balance wasnt negative either. Our community is made up of people who are creating a better future. can someone explain why I was charged $13? since theyre all different numbers. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. I feel like im doing something wrong or not understanding? Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. For example, if you First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. However, using Poshmark comes with high seller fees. Lets dive right in. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. If you continue to use this site we will assume that you are happy with it. 1999-2023 PayPal, Inc. All rights reserved. For some users, trust in the company has been dented. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. It is very unfortunate and hurts small businesses who have to eat these fees. Fiona Short, Depop seller, phone interview, September 24, 2020 I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Include product keywords to optimize for search so that people will find your listing. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. In case something goes wrong, youre protected by PayPal's Seller Protection. Heres How to Responsibly Donate and Repurpose Your Castoffs. I sold 2 of the exact same things for the same price to different people. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. I found it hard to even imagine making a profit. Thats it, youve completed the first step! I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. New Community Member. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Possibility 3: Buyer internationally cancelled the payment BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Once youve put it all together, your listing should look something like this. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Learn more. The following is a sponsored link. But don't worry, How To Pack & Ship An Xbox (With Pictures). You are viewing the PayPal Community Archives. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). In fact, shipping on your own tends to be cheaper for most clothing items. But when Ms Strike logged back in, she was shocked by what she found. I contacted the buyer and she told me the email address that the payment went to. "The fact that this has been going on for monthsis unacceptable. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Depop charges a 10% selling fee for sales on the platform. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. It's such a widespread problem now.". Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. What I was missing was the notification of payment received from my buyer. Use the depop fee calculator to make sure you have your desired profit. This is normal if you are new to selling to establish that you are a trustworthy seller. Please read rules before posting. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Inspiration arrived during a visit to a friends apartment. Payment issues with Paypal and Depop can happen to anyone. Active today. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. When finished, tap on Post listing. There are several times throughout the year that Depop has offered free shipping. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. Depop suggests that you do not ship your item until you receive the payment. A week later they have opened a dispute saying this was an unauthorised payment? FAQs will be removed. What does this mean and why did it happen? For this example, were going to create an account directly from their website. You will need to make sure that all account details that Paypal asks for are verified. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. guccidurags. Instead, you will have to email them at support@depop.com. Your PayPal account is connected to your Depop account. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Does anybody know if I will get my 90 back? There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Why Etsy dropped $1.6 billion on Depop. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. I also received an email from Paypal a receipt of fees paid to Depop. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. Leave the Archive. You will need a shipping scale, measuring tape, and a printer. Try modeling the clothes you want to sell. You have two options as a seller before you actually give the refund. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. This article will cover domestic (US) shipping and international shipping as well. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. Create an account to follow your favorite communities and start taking part in conversations. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. Depop suggests that you do not ship your item until you receive the payment. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. We use cookies to ensure that we give you the best experience on our website. When selling online there are some common reasons why customers return a purchase. Add photos, description, price, and all the other details that weve discussed above about your product. "We will continue to remind our community about the importance of account security and updating their passwords.". These 6 Tips Will Help. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. The item I sold was 30$ and they taken 13$ out of the sale lol. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. But I don't have any money in my PayPal either, just the pending payment from the sale. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. It all hangs on whether paypal agree that the transaction was unauthorised. Creating unique looks, new trends and making new from old. However, the funds from the buyer did not show up on my Paypal account.

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