To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. new pass.. You can make updates to the following details before your bus pass renews: your appearance. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. 5 Other ways to apply. However, you may not be allowed to use your bus pass on night buses i.e. For Seniors, pricing is as follows: One-way fare: $1.00. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Currently this is at age of 66. Learning impairment that has resulted in an arrested state of development before adulthood. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If you have not received this letter, call us straightaway on 01452 426265. No. Necessary cookies are absolutely essential for the website to function properly. You will need to pay 10 to replace this pass. If it has already expired, please call 0345 678 9088 to arrange a renewal. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. You should have receive your renewal form by mid-February. Other Scottish passes arent accepted on the trams. The pass is valid for the journey being undertaken, for example at the right time of day. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Can I use my disability-related with a companion bus pass in other parts of England? igo card for 11 to 16 year olds. When can I use my concessionary bus pass in Gloucestershire? for staff to amend your details and arrange for a renewal pass. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Renewing, updating or cancelling a bus pass. You will receive your pass by post within 5 working days. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The cookie is used to store the user consent for the cookies in the category "Other. Blackpool: passes that expire between January and March are in the process of being issued It is not valid in Wales* or Scotland. You do not need to reapply for your bus pass. These cookies ensure basic functionalities and security features of the website, anonymously. We use some essential cookies to make this service work. applies to approximately 12,000 people, the vast majority of whom are In London, you can use your card on buses but not on the Underground Train services. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Can I use my English senior citizen bus pass in Scotland? The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. If you do not have your current pass, then please contact us. It does not store any personal data. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. This cookie is set by GDPR Cookie Consent plugin. Can I use my bus pass on Park and Ride Services and Airport Transport Services? If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Some bus services are changing. However, you may visit "Cookie Settings" to provide a controlled consent. Your bus pass will be renewed automatically. Changes to personal details An older persons bus pass has exactly the same benefits as a disabled persons pass. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. You can renew your bus pass up to 8 weeks before it expires. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You can start using your new pass immediately, just like you would with a new debit or credit card. Welcome to the Highways Service Information Centre. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. I currently have a disability-related bus pass with companion entitlement. In the unlikely event that your pass does not arrive, you should call. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. It tells you about: Bus passes are issued for up to five years. Please let us know if you no longer require a bus pass. Lancashire: Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Please check with the county council in the area you plan to visit. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. The list of these services is on the GCC web site, under Transport. Apply for or renew your bus pass. Open all. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. What do I do about my concessionary bus pass? Changes To Renewal Of Concessionary Bus Passes. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Further information. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. There is no need to contact us until we get in touch with you. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The way of applying may be different to the way you applied in Gloucestershire. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Using your card. Have you moved? If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. The day and date you experienced difficulties. If you do not receive your new pass please contact our information line on 0345 600 0659. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Passes that were automatically renewed should be received by 1st March 2023. Unable to drive for reasons of medical fitness. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. English bus passes are not accepted in Scotland and vice versa. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. All rights reserved. Our free email alerts will help keep you up to date with the things that matter to you. You need to check the expiry date and apply to the council for a new one if you're is due to expire. We will post your renewed bus pass 18days before the old one expires. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you send us different evidence, your pass may be delayed or refused. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Apply for your bus pass by visiting the GOV.UK website. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Youll need to provide proof of identity. In the unlikely event that your pass does not arrive, you should call 01452 426265. You won't need to renew your bus pass when it expires. You will need to apply to this authority for a new pass. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Older person's bus pass renewal. What should I do? This can be your email address or set to something memorable for you. You can find your renewal code located in the box towards the bottom of your renewal letter. This cookie is set by GDPR Cookie Consent plugin. As a general rule, it is usually cheaper to call during the evenings and weekends. For assistance with new applications: (Click the arrows below to reveal the answers). Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Copyright Lancashire County Council 2022. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Your older person's bus pass is valid for four years. Your pass will be automatically renewed if you have used it within the last 13 months. This can be done by visiting a participating library only. We will need to see evidence of your new address. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. This cookie is set by GDPR Cookie Consent plugin. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. GCC understand there was a discount being offered for some local train travel. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. If you have not received your renewal form, please contact our information line on 0345 600 0659. You can apply for your renewal bus pass online. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. The form will ask for a new passport-sized photo, which will be printed on their new card. If you have any questions, please contact Essex County Council by calling0345 743 0430. These pages are for East Sussex bus pass holders. Bus Your new pass will be valid for 2years. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. My new bus pass will not work when I place it on the smart card reader on the bus. Age-related pass or vouchers. Where you caught it and at what time, along with your destination. Companion passes are automatically renewed at least 2 weeks before they are due to expire. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Copyright 2023 Wisdom-Advices | All rights reserved. My age-related pass has now expired but I have not received a new one. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. The cookie is used to store the user consent for the cookies in the category "Analytics". If you have not received either a letter or full pack call us straight away on 01452 426265. You can get an older person's bus pass when you reach State Pension age. You'll need your current pass in order to renew. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Forgotten your Username? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Flexible support fund - available at . If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. For further information see. 4 Apply online. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. You should allow 6 weeks for your application to be processed. all that. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. The cookie is used to store the user consent for the cookies in the category "Performance". Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Renewing an older persons bus pass. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Your new pass will be not sent until a week before your old. You also have the option to opt-out of these cookies. Where can I get a bus pass for an older person? 2 Are senior bus passes renewed automatically? The expiry date will normally be five years from your birthday. You don't have to do anything, unless you have moved since we sent you your last pass. You can apply for your renewal bus pass online. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Collecting an application form from your local library. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. 1 week before current vouchers expire. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. system now generates new passes automatically at least a fortnight before the We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. There is no need to contact us until we get in touch with . Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. This cookie is set by GDPR Cookie Consent plugin. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. How did the American colonies actually win the war and gain their Independence from Britain? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. 3 Post office. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. I have moved out of Gloucestershire. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. What do I do with a bus pass which is no longer needed? This can be done online or at a participating library. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you dont provide us with evidence, your new pass will be delayed. current pass expires so pass holders dont need to do anything, just wait for a Username Password Forgotten your Password? When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. This website uses cookies to improve your experience while you navigate through the website. If you have any questions, you can call us to discuss your application on 0345 200 0388. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Can I use my bus pass on National Express Services? For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Older Person's bus passes will be renewed soon. five years The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. So, to find out if you're eligible and where to apply, get in touch with your local council. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. The cards offer older and disabled people free travel in the capital

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