Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. I greatly value the information shared between fellow professionals in our field. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. We've all had those tough cases. We did that twice a week, and it completely solved our scheduling problem. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. My documentation is strong, as well. It has kaiser questions . As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. I hope to involve them in various Kaiser community volunteering opportunities.". These relationships are created from the ground up. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. When have you had to adapt to change in the workplace? It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. I've had a lot of success by focusing on building a reputation for consistency and follow-up. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. I also help the pharmacist with anything they needed from translating to ringing up customers. It sounds like you have the experience the interviewer would be looking for. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. I love working as part of a team and my colleagues take well to my personality. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. Every person I care for has a story. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. 3. But this is usually just for transitions. Since I have two high school girls who are involved in music. ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. I used the facts and not emotions to explain the reason for his delay. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. This is a great start! Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Application Timeline | Kaiser Permanente Bernard J. Tyson School of I had to submit my previous procedural logs and take a test. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. Interview Guidelines - Kaiser Permanente Career Planning New hires were appreciative of learning one on one. In my current position, I am not the most persuasive person on our team, but I am highly creative. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. Kaiser Permanente interview Flashcards | Quizlet The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. ", "I'm a bit of a nerd. Some patients need a lot of attention; some want less, and some need boundaries. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I also keep myself open to my colleagues so that they can know and understand me better as well. We also met the needs of our team by protecting the positive culture we had worked so hard to create. I took these methods and incorporated them into our setting. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. When I hit my 20's, it was so important to me to learn about other cultures. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. I can see how it would be stressful when you care for your patients' success so much! I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". The staff wanted to start double-booking patient time slots. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. ", "From a young age, I was raised around a farm and animals are a huge part of my life. - I'm a recent graduate of San Jose state. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. I strive for perfection too often, which causes unnecessary stress for myself. While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. "I am a highly detailed person, and I thrive on having a high level of organization in my day. Ultimately the patient understood and the procedure was finally completed.". Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. I like working in an industry where genuine care is valued. The patient was angry and threatened to leave AMA. "A bit about me - I love to travel, read, and conduct research. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. I am an attentive listener and a compassionate caregiver. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. Reiterate to your interviewer that you are aware of the stressors that come with this role. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. Good answer! My idea was to talk to users of EHR systems at all levels. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. This helps the interviewer evaluate how quickly you could assimilate into the team and how your approach to work would fit with the team. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. Know peds RSV scenerio : it's big now on the news . The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. Good example! On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. 2,417 Kaiser Permanente Interview Questions & Answers (2023) You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. "I find that with the right company, it's pretty simple to balance life and work. It sounds like you have a very full personal life, with a fantastic work/life balance. How to nail an interview with a chatbot - Fast Company ", "I know this will come off as cliche, but it's truthful. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. Nice work! ", "I was working in a clinic where the primary population was low income. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. We had in services to help us prepare. If you have a criminal record, you must disclose this. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. There was not a formal method of teaching IR PAs. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. The application opens in early May. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. Is this something junior staff can be involved in? There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. Talk to your interviewer about a time when have had to adjust to changes on the job. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. 35 Kaiser Permanente Interview Questions (+ Answers) In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. You must create your own answers, and be prepared for any interview question in any interview. Maybe you can see opportunity when others can only focus on the issue. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. Looking back, had I not stopped to talk so long with the other patient the fall may have been able to be prevented. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time.

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