Giant Eagle, Inc. Diesel Mechanic Review. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Too bad. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Working for curbside sucked. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Total waste of nearly $10. 38 complaints closed in the last 12 months. This is a very serious issue. All the time. Kroger's parking lots are always full. No everyone lives their life online. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. International Association of Better Business Bureaus. Thank you. Giant Eagle Grocery Store Hours and Location info near Indianapolis. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. If y'all know what store this is then you know what goes on there. Customer Reviews. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. The next best thing would be some sort of response just so I know you are aware of my issue. Giant Eagle Customer Care somehow the fuel perks vanished . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This is the Lancaster Ohio store. I have always had excellent quality meats from the Market District at this location (Carmel, IN). I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . So they make you think you must buy 4, but no, only one is enough. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Desired outcome: I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. I never got it and spent $212.13 i can see. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! In the meantime no follow-up with me. Recent Google Reviews. Desired outcome: I can't help but to notice a 1 star for most of the reviews. We use dedicated people and clever technology to safeguard our platform. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Category Food & Beverages. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Don't catch until I get home. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. ) Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I explained exactly as above and as she is my child - its really no ones business. Everyone I talk to keeps telling me they will get back with me the next day. Explore an interactive map with places nearby. Management was okay in the beginning then it slowly deteriorated, into a $#*! I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Here are 8 tips for writing great reviews. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Reviews There are no reviews yet. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! The other guy behind counter was rude also. In hopes to fix this issue for me and other customers for future. 6930 West Central Ave . We would like to apologize for the consumers experience at the Stelzer location. We also ensure all reviews are published without moderation. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Large croissants. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. Complaints: Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Wide selection of produce, meat and general grocery products. Tip for consumers:Please be nice to the people that serve you. Time: 1:28 I and others I've seen pick up the paper bags and the handles tear; bag falls. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. 108 total complaints in the last 3 years. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. Jan 26 2021 all that "but COVID" bull$#*! Older lady mid 50s, blond curly hair, blue eyes. I fought over the phone and through email for 2 weeks, when I asked for a refund. I can never forgive that. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. I buy brand name wines and medicines and detergents at this store and its also in walking distance. Share your photos and videos with others to prove the truth of your words. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Giant Eagle has extremely terrible customer service. they had no problem refunding my fuel perks then. I said I would write to Ms. Laura Karet about this. Why I constantly continue have this on going issue with this pharmacy has be baffled? I shall not go back to them. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. I guess Heinen's will be my home store. Great service on Curbside Pickup in Erie! This is unacceptable. Desired outcome: Giant Eagle, Inc. Desired outcome: They can't because it's simply laziness. Giant Eagle has extremely terrible customer service. It goes against our guidelines to offer incentives for reviews. For the price I paid, I am very disappointed in the quality. Thank-you; Sincerely Rosemary Hiler. Phone number +1 724-258-5011. Mandates are NOT law! Good Morning. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Desired outcome: show of laziness coming from the higher ups. I think that's obvious, Dec 7 2022 One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. i had over one dollar on the advantage card for fuel perks for gas. I just came back to Giant pharmacy after being with CVS. And the person who answered was named Morgan, a female. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. It's more of an inconvenience than a convenience. 3, Report #1504161 . They tried to tell me that wearing a mask is the law now, they are sorely mistaken. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Here clients can delve deep into delicious meals, and taste. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. How does that help with a person that wants a grocery list AHEAD of time? The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Can you imagine what I think you can do with this lousy idea?! My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. It's so fast and easy. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Some of my articles are about CX (customer experience) and leadership. Author: Pittsburgh, Pennsylvania. Gain trust and grow your business with customer reviews. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. At this point I have spent way too much time with them without a resolution to this problem. Even the cheapest of car wash. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Giant Eagle service worst ever since Covid 19 started. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I have been in the consumer rating business for many years and never seen it as bad as this before. plus-circle Add Review. No one has called me yet. Our only son was born @ Magee Womens Hospital in Pittsburg . This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Procedure is simple and painless and the staff is ALWAYS pleasant. So they trick you into thinking you must buy a lot to get a discount, but that's not true. This complaint was posted by a verified customer. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! Decided to give GE another chance only to be disappointed again. It's sad to see that people will accept eating a piece of edible paper. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Then she said I was trying to steal it! Immediately a woman who works there came over and started bagging my items while I was scanning them. I asked that they contact me and one customer service representative never even filed the complaint. They were absolutely the worst. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. Here are 20 things you might not know about Giant Eagle. You've lost sight of customer service. Like im bothe ring you! This is actually about an experience my mother had with Giant Eagle. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. I am first off disappointed by the new renovation. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: I shop frequently at the Painsville OH location. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. Giant Eagle reviews & complaints. are fuel perks now state secrets? They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. I explained to them my same situation, and they continued to harass me and discriminate. if customer service reviewed purchases they woul see all are made in my name with my debit card. ********* ******. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. It was never added on. They kicked my special needs 3 year old grandaughter out for not wearing a mask! WHY would you allow such a sick person to work and spread germs to your customers???? Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . I will NEVER walk in a Giant Eagle again! Excellent Customer service. No printer or internet. We have had many cakes from Giant Eagle and never had a problem like this. 3. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Put prices on product instead of bar code or make sure bar code is right. They shop my online order, I schedule a pickup, and they load it up. The business became a success, and by 1928 there were 125 stores established. The public deserves better than the service that GE provides. In hopes to fix this issue for me and other customers for future. Giant Eagle's meat is also a better variety than other stores. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. 5-7 minutes he was gone. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. I realize that's how it works. and come shop your damn groceries yourself and $#*! I also work for a pharmacy in the area for 5 years. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. See details. Learn how the rating is calculated 1 complaint. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. This Giant Eagle is in Blacklick Ohio on E. Broad. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Giant Eagle Grocery - CentralPercentum GetGo. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. I would give no stars but a minimum of one star is needed. Columbus ,ohio. Spacious and very clean store. I have had other items before. File a complaint. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. 1. The next best thing would be some sort of response just so I know you are aware of my issue. I purchased chicken salad Giant Eagle last night, 9-28-18. What happened to integrity and company loyalty. Normally bakery products are excellent. As I cant see how I am the only person experiencing this problem. ref# [protected] Help even if you are not a cashier, you work for GetGo! I think i talked to a team lead? The cake had an image I had selected from your website. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. Online order website shuts you down from making any changes long before the order is being shopped. I am extremely dissatisfied with the service provided to me today. Then why text me in the first place! My prescription was not refilled. Giant Eagle, (store #4029). Note that complaint text that is displayed might not represent all complaints filed with BBB. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. nav-opener. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Toggle navigation ctMobi - Find a local buinsess in your area. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I gave this store a lot of business - Never Again! Awful. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. (being the thing that will keep me out of the store.a cashier was as sick as a dog. Cross contamination can and does happen. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street.

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